Legal

Privacy Policy

How Morphism handles account data, diagnostics, billing records, and support information on morphism.systems.

Last updated: March 22, 2026

1. Scope

This Privacy Policy applies to Morphism Systems and the public website at morphism.systems, including account creation, product access requests, billing contact paths, and support communication.

2. Information We Collect

  • Account details such as name, email, organization, and workspace role.
  • Usage telemetry, diagnostics, and error events needed to operate the service.
  • Security records such as authentication, API key, and access-control activity.
  • Billing and transactional records needed to process subscriptions and invoices.
  • Support, feedback, and other communication submitted to Morphism.

3. How We Use Data

We use data to operate the service, secure accounts, process billing, improve reliability, respond to support requests, and understand how the product is being used so we can improve it.

4. Service Providers and Sharing

We share data with service providers that help run Morphism, such as hosting, authentication, database, billing, and observability vendors. We may also disclose information when required by law, to protect the service, or as part of a financing, merger, or acquisition process.

5. Retention

We retain information for as long as it is reasonably needed to operate Morphism, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements. Retention periods may differ by data type.

6. Security

We use access controls, encryption in transit, scoped environment secrets, and operational monitoring to protect the service. No system is perfectly secure, and customers remain responsible for protecting their credentials and account access.

7. Rights and Contact

Depending on your location, you may request access, correction, export, or deletion of personal information. Privacy requests and legal questions can be sent to legal@morphism.systems.

Privacy Policy | Morphism